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Privacy Policy

Afri2Pay Privacy Policy

Last Updated: October 2025

At Afri2Pay, we are committed to protecting your personal, financial, and transactional data with the highest levels of security and transparency. This Privacy Policy outlines how we collect, use, store, process, and safeguard your information when you use our services, apps, payment products, APIs, or related financial tools.

By accessing Afri2Pay, you agree to the practices described in this policy.


1. Information We Collect

a. Personal Identification Information (KYC Data)

To comply with global financial regulations, we may collect:

Full name

Date of birth

Phone number and email address

Residential address

Government-issued ID (Passport, NIN, Driver’s License, etc.)

Selfie verification/biometric data (for identity confirmation)

b. Financial and Transactional Data

Bank details (tokenized and encrypted)

Wallet balances

Payment history, transaction logs, withdrawals, and deposits

Card details (processed via PCI-DSS compliant partners)

c. Device & Technical Data

IP address

Device type and OS

Browser details

Geolocation (for fraud and compliance checks)

App usage behavior and access logs

d. Merchant & Agent Information

Business name

Business registration documents

Settlement account details

Transaction performance and risk metrics


2. How We Use Your Information

Afri2Pay uses collected data to:

a. Facilitate Payment Services

Process transactions, remittances, QR payments, virtual card operations, and wallet services.

Authenticate users and authorize financial operations.

b. Compliance & Risk Management

Conduct KYC, AML, CFT, and fraud prevention screening.

Report suspicious activity as required by law.

Maintain regulatory records.

c. Improve User Experience

Personalize app features, offers, and services.

Enhance performance, reliability, and security of our systems.

d. Communication

Deliver notifications, receipts, security alerts, and transaction confirmations.

Provide marketing updates (with your consent).

e. Platform Security

Prevent fraud, account takeover, unauthorized access, and payment risks.

Monitor system performance and security breaches.


3. Legal Basis for Processing

We process your data based on:

Contract performance (enabling payments/services)

Legitimate business interest (fraud prevention, service optimization)

Regulatory compliance (AML/KYC laws)

User consent (marketing communications)


4. Data Protection & Security Measures

Afri2Pay employs bank-grade security systems, including:

End-to-end encryption (E2EE)

PCI-DSS compliant card handling

Two-Factor Authentication (2FA)

Tokenization of sensitive financial data

AI-driven fraud detection

Secure cloud infrastructure and firewalls

Regular audits and penetration testing

We do not store raw card numbers or unencrypted financial details.


5. Cookies & Tracking Technologies

We use cookies to:

Improve speed and user experience

Remember login sessions

Track analytics and optimize our platform

Users may disable cookies, but some features may not function properly.


6. Data Sharing & Third Parties

We never sell your data.
We only share information with trusted third parties when necessary:

a. Payment Partners & Banks

For transaction processing, settlements, and compliance.

b. Identity Verification Providers

For KYC, biometric verification, and fraud prevention.

c. Regulatory & Law Enforcement

When required under AML, CBN, NDPR, or court directives.

d. Technical & Security Providers

To enhance performance, analytics, fraud detection, and cloud hosting.

All partners adhere to strict confidentiality and security obligations.


7. International Data Transfers

Some data may be processed outside your country through secure, certified data centers. All transfers comply with:

GDPR

NDPR

Global financial security standards


8. Data Retention

We retain user and financial records for the duration required by:

AML/CTF regulations

Payment industry standards

Legal obligations

After retention periods expire, data is safely deleted or anonymized.


9. Your Rights

Depending on your region, you may request to:

Access your personal data

Correct inaccurate information

Delete your account/data (unless retention is legally required)

Withdraw consent for optional communications

Request data portability

Contact our Data Protection Office at
📧 privacy@afri2pay.com


10. Children’s Privacy

Afri2Pay does not serve users under 18 years.
Any identified underage account will be deleted.


11. Third-Party Links

Any external links on our platform operate independently. Afri2Pay is not responsible for their privacy practices.


12. Updates to This Policy

We may update this Privacy Policy occasionally. Updated versions will be posted with a new effective date. Continued use of Afri2Pay signifies acceptance.


13. Contact Information

Afri2Pay – Data Protection Office
Email: privacy@afri2pay.com
Website: www.afri2pay.com